Payment

Course and coaching fees are due in full prior to the course or coaching taking place

Courses and coaching sessions are non-refundable once booked but may be open to re-arrangement of session by the discretion of Jac Hodges. Transfer requests must be made in writing to contact@jachodges.online

You may substitute a delegate with another with no charge but please contact us in advance of your course if you wish to do this.

Cooling Off Period

From the date of making your booking with us for either training, coaching sessions or booking a Retreat place, you have 7 days from which to make a cancellation without charge. Thereafter your booking will be bound by our terms and conditions.

In-person training/coaching sessions cancellation or postponement

From the date of making your booking with us you have 7 days in which to cancel without charge. Thereafter your booking will be bound by our terms and conditions. Postponement or cancellation of your in person training session carries a £90 administration fee.

Cancellation of Courses, Coaching sessions and Changes to Content

Jac Hodges - Digital Mentor courses and material are constantly updated and improved and we reserve the right to alter any of the courses’ content without prior notice. We will make every effort to provide the services as specified, but, if for any reason beyond its control it fails to do so we shall not be liable for any resulting loss or damage. In such circumstances, delegates will be offered an alternative date or a credit note.

Retreat Terms and Conditions

Your accommodation details will be provided 1 month prior to your stay at the Retreat. You will be expected to sign a contract at this point with the terms and conditions of your stay..

If you are paying as a 12 month payment plan you will need to pay £64 plus VAT for 12 payments even if you have not completed paying by the time you attend the retreat. You are responsible to make sure all payments are made on time.

If a default in payment occurs, you will be charged a £70 administration fee and interest charged at 8% above the Bank of England base lending rate. If payment is more than 3 days late, we reserve the right to suspend your access to the Retreat.

If payment is beyond 30-days overdue, we reserve the right to pass the matter to a Debt Recovery Agency in order to recover the outstanding amount due. You shall be responsible for all costs that we incur in perusing the overdue amount.

Cancellations that are made more than sixty (60) days prior to the arrival date are subject to a 30% cancellation fee or £100, whichever is greater.

Cancellation after 15th August 2023 will not be refunded for the December 2023 Retreat as the accommodation venue will have been paid in full at this point.

Early departure from the Retreat does not warrant any refund.

Read our full Privacy Policy here

Force majeure

Jac Hodges shall not be liable for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.

General

The laws of England and Wales govern these terms and conditions. By accessing this website and buying our services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. In the event of a dispute filed in court, the prevailing party shall be entitled to recover from the non-prevailing party all solicitors’’ fees and costs incurred during the litigation.

Notification of changes

Jac Hodges reserves the right to change these conditions from time to time as we see fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our website 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.